Subject: RE: C&C proof of collection
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, AKASH YADAV <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 17 Dec 2020 09:55:54 +0000

@Vijay mandal (TCS)<mailto:[email-masked]>

Can you please help.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Thursday, December 17, 2020 8:45 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; AKASH YADAV <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: C&C proof of collection
Importance: High

External email sender, please take precaution.
Hi Team,

Order Number: 4521718892
Store Code: Max60036

The order was placed on Dec 12, 2020, and as per hybris the order is collected on Dec 13, 2020, But customer is claiming that he has not collected, Kindly share with us the proof of collection of the order.

Thank you for your help!

Regards,
Fauzan

________________________________
From: "AKASH YADAV" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 11:59:00 PM
Subject: Missing Order

Hi Team,

Ticket Number- 1872972
Order number -4521718892
Order date- Dec 12, 2020

In hybris status is showing Pick-up complete however customer is claiming that heb has not collected the order. Please advice.

Thanks and Regards
Akash

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