Subject: RE: Fetchr Support \ 34198780809782 - Wrong Mobile number Updated - Customer not aware about this delivery \ Ticket [#2092308] Updated
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 17 Dec 2020 09:49:30 +0000

@Apoorv Joshi<mailto:[email-masked]>

This has been refunded.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Monday, December 14, 2020 3:32 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Fetchr Support \ 34198780809782 - Wrong Mobile number Updated - Customer not aware about this delivery \ Ticket [#2092308] Updated

External email sender, please take precaution.
Hi Team,

Order Number: 9618554487
AWB: 34198780809782

Please assist in marking this order as NDR, as per below courier has already returned this but the order status is still reflecting as In Transit.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "support" <[email-masked]>
To: "Apoorv Joshi" <[email-masked]>
Cc: "Jessie Caparas" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]>
Sent: Monday, December 14, 2020 4:40:58 PM
Subject: Fwd: Fetchr Support \ 34198780809782 - Wrong Mobile number Updated - Customer not aware about this delivery \ Ticket [#2092308] Updated

H Appprv,

Please note that the order had been returned on 6.12.2020.

[Image removed by sender.]

 Fady Wagih Ghaly
 Client Support Coordinator

 KSA  +966112049199

 UAE  +97148012995

 www.fetchr.us<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.fetchr.us%2F&data=04%7C01%7Cjessie.caparas%40landmarkgroup.com%7Ccd29ce1a4a7b4fc8414d08d8a023f205%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637435423536746946%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=AfJrx35NPf4w4X61hgNx3trkHJSTCozqYh37JppJiK4%3D&reserved=0>
On Mon, Dec 14 at 3:09 PM , Apoorv Joshi <[email-masked]> wrote:
Hi Team,

Please check on the below, have the items been returned to us yet?

Regards,
Apoorv

________________________________
From: "support" <[email-masked]>
To: "Apoorv Joshi" <[email-masked]>
Cc: "Jessie Caparas" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]>
Sent: Saturday, December 5, 2020 12:45:49 PM
Subject: Fwd: Fetchr Support \ 34198780809782 - Wrong Mobile number Updated - Customer not aware about this delivery \ Ticket [#2092308] Updated
That is well noted, and we shall refer it to the concerned team.

Best Regards,

[Image removed by sender.]
Mohamed Elmoniar
Client Support Coordinator

UAE: +97148012995
KSA: +966112049199

Website: www.fetchr.us<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.fetchr.us%2F&data=04%7C01%7Cjessie.caparas%40landmarkgroup.com%7Ccd29ce1a4a7b4fc8414d08d8a023f205%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637435423536756939%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=P77zSMHNMeHZ9kJsTkAdb8SD1JnRzumDnweTfPjZxAU%3D&reserved=0>

On Thu, Dec 3 at 7:14 PM , Apoorv Joshi <[email-masked]> wrote:
Hi Team,

Please proceed with RTC.

Thanks And Regards,
Apoorv

________________________________
From: "support" <[email-masked]>
To: "Apoorv Joshi" <[email-masked]>, "Jessie Caparas" <[email-masked]>
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "support" <[email-masked]>
Sent: Thursday, December 3, 2020 3:47:30 PM
Subject: Fwd: Fetchr Support \ 34198780809782 - Wrong Mobile number Updated - Customer not aware about this delivery \ Ticket [#2092308] Updated
Hi Jessie/Apoorv,

Please let us know if we shall RTC the order?

Best Regards,

Mahmoud Nabil
Client Support Coordinator

KSA  +966112049199
 UAE  +97148012995
Website: www.fetchr.us<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.fetchr.us%2F&data=04%7C01%7Cjessie.caparas%40landmarkgroup.com%7Ccd29ce1a4a7b4fc8414d08d8a023f205%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637435423536766941%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=aZ1VrbZ7sT%2FEOf36AWKBzYNTYUUtk0neWcQ7%2FP3cIMg%3D&reserved=0>

2092308:301290

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com