Subject: RE: Refund Not Processed - 6240280082
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>, Ksaconloc Returns <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Shafeeque <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 17 Dec 2020 09:39:48 +0000

@Mohammed Awad MohammedGaily<mailto:[email-masked]> @Ksaconloc Returns<mailto:[email-masked]>

Kindly close to process the refund

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, December 17, 2020 1:17 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Refund Not Processed - 6240280082

External email sender, please take precaution.
Hi Team,

Please assist in getting the following RMA processed: 1000178463, as per child ticket: 1747635 no action taken on the same. RMA status is reached at warehouse.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 17, 2020 2:33:59 PM
Subject: Refund Not Processed

Hi Team,

Problem Statement: Refund Not Processed

Order Date : 09/11/2020

Order ID: 6240280082
Return Tracking ID: RP1118201000583
Assistance Required:  Refund not processed

Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over 1 items to the courier team.

but according to the hybris the refund has not  been process for items, So we request you to check under RMA 1000178463 how many item has been received in our warehouse and process the refund.

Regards,
Shafeeque

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