Subject: Re: Refund needs to be processed-6241840405
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, IQBAL LSM <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 17 Dec 2020 02:37:37 -0700 (MST)

Hi Jessie, 

The item has been already returned to our warehouse and the RMA status is showing as REACHED_WAREHOUSE. We have already checked the OracaleBI and the item has been scanned there. But they have not process the refund till now. 

Requesting you to kindly assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "IQBAL LSM" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 11 December, 2020 16:50:19 
Subject: Refund needs to be processed-6241840405 

Hi Team, 
​ 
Problem Statement: Late refund. 

Order Date : Nov 13, 2020 
Order ID: 6241840405 
Tracking ID: RP1119201000418 
Ticket : 1822824 

Assistance Required: Refund needs to be processed. 
Issue Description: Items have been returned to the warehouse on Nov-20-2020 , but refund has not been processed yet, child ticket created as well. 

Please look into this matter and do the needful. 
Regards, 
Mohd Iqbal