Subject: RE: Late Collection - 6227506760
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, ArishLaila <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Shafeeque <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 17 Dec 2020 08:50:26 +0000

@ArishLaila<mailto:[email-masked]>

For your help please.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, December 15, 2020 4:34 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Late Collection - 6227506760

External email sender, please take precaution.
Hi Team,

AWB: RP1114200003902
Order number: 6227506760

Kindly assist in arranging the collection on the above AWB. Escalated multiple times to LMG but no response, we have also visited the Fareye portal for KSA and have clicked on *reattempt* today.

Customer can be reached on 0532059964.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 3 December, 2020 19:00:27
Subject: Late Collection

Hi Team,

Problem Statement: Late Collection
Order Date : Sep 26, 2020
Order ID: 6227506760
Tracking ID: RP1114200003902
Assistance Required: Need Urgent Collection
Issue Description: The return request was created on Nov-14-2020 and till now the item has not been collected from the customer so kindly arrange the collection on priority basis.

Regards,

Shafeeque

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