Subject: RE: Transfer money from customer
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mustafa Chakki <[email-masked]>, Shakeeb Arsalan <[email-masked]>, hemyar nasser <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 17 Dec 2020 08:41:36 +0000

@Apoorv Joshi<mailto:[email-masked]>

We don’t have any other option to transfer.

@Mohammad Shababe Quamar<mailto:[email-masked]> can you please try to get in touch with the customer to convince?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, December 16, 2020 9:06 AM
To: Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>; Mustafa Chakki <[email-masked]>; Shakeeb Arsalan <[email-masked]>; hemyar nasser <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Transfer money from customer

External email sender, please take precaution.
Hi Jessie,

Please assist on the below case.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Mustafa Chakki" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "hemyar nasser" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 29 November, 2020 19:52:35
Subject: RE: Transfer money from customer

@Mustafa Chakki<mailto:[email-masked]>

Can we help on the below?

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 29, 2020 11:37 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Hemyar Nasser <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Transfer money from customer

External email sender, please take precaution.
Hi Team,

As per the order No.  8205732107, customer receive the order as well as the refund , he wants to return the amount to us however he is insisting that he will never transfer through the bank details we sent ,he wants a payment link or other option to transfer.
Amount : KWD136.90

Kindly help us top resolve the case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Hemyar Nasser" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 18 October, 2020 06:12:36
Subject: Transfer money from customer

Hi team

Problem Statement: Refund from customer .
Order Created: Oct 1, 2020
Order Number: 8205732107
Tracking ID: FP10021000554 , 14923388205732107
Amount : KWD136.90
Assistance Required: Need urgent assistance .
Issue Description: the order delivered to customer and the customer said that the bank refund the amount to his bank and now customer said he can not transfer the amount through fund transfer and asking for another way to refund us the amount .

Regards
Hemyar.

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com