Subject: RE: Collection Delay - 6225554543
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, SanadZ <[email-masked]>, AhmadAlaw <[email-masked]>, Imran Masih <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 17 Dec 2020 07:11:01 +0000

@Apoorv Joshi<mailto:[email-masked]>

Imran Masih did reply.

Have shared the pick up reference.

Thank you and Kind Regards,
Jessie Caparas
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, December 16, 2020 6:45 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; SanadZ <[email-masked]>; AhmadAlaw <[email-masked]>; Imran Masih <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Collection Delay - 6225554543

External email sender, please take precaution.
Hi Team,

Please assist on the below, no response from Aramex.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Imran Masih" <[email-masked]<mailto:[email-masked]>>, "AhmadAlaw" <[email-masked]<mailto:[email-masked]>>, "SanadZ" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 9:56:44 PM
Subject: Re: Collection Delay - 6225554543

Hi Team,

AWB: 46388999532;L085639

Please assist in arranging the collection on priority, customer can be reached on 0543334065
Address: Building 2403, as sabil district beside Abu zaid Restaurant, Jeddah

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 11, 2020 11:51:09 AM
Subject: Collection Delay - 6225554543

Hi Team,

Please share the collection reference for the following AWB: 46388999532
Order Number: 6225554543

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 11, 2020 11:18:01 AM
Subject: Late Collection pending from Oct.

Hi Team,
reminder
Problem Statement: Late Collection

Order Date :19-Sep-2020
Order ID: 6225554543
Tracking ID: 46388999532
Assistance Required: Need Urgent Collection

Issue Description: The return is pending from 16/10/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Regards,
Shafeeque

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com

Subject: RE: [#1553944] - Conversation with nana dior - Order 6225554543 - new AWB 46381728422 - MOC
From: Imran Masih <[email-masked]>
To: Mohamed Nagy <[email-masked]>, ALL RUH OPS - Landmark <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Centrepoint <[email-masked]>, Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Saad Alonaizi <[email-masked]>
Date: Thu, 19 Nov 2020 12:48:39 +0000

External email sender, please take precaution.

Dears,

Kindly provide collection reference in order to arrange collection.

Regards,

Imran Suleman Masih

From: Mohamed Nagy <[email-masked]>
Sent: Thursday, November 19, 2020 3:44 PM
To: ALL RUH OPS - Landmark <[email-masked]>; Imran Masih <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Centrepoint <[email-masked]>; Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Saad Alonaizi <[email-masked]>
Subject: RE: [#1553944] - Conversation with nana dior - Order 6225554543 - new AWB 46381728422 - MOC
Importance: High

Dear Team,

Kindly make sure to pick this return under AWB 46381728422,

Address : Building 2403, as sabil district beside Abu zaid Restaurant, Jeddah.

Regards,

Mohamed Nagy

From: ALL RUH OPS - Landmark <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 1, 2020 12:56 PM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ALL RUH OPS - Landmark <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#1553944] - Conversation with nana dior

External email sender, please take precaution.

Dear,

Collection cancelled due to incorrect address.

Best Regards

CMT Executive Aramex International – KSA – Riyadh

Tel: +966 920027447

aramex.com

<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.twitter.com%2Faramex&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C77d35d5cd8724889f21308d88c8971e7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637413869244824406%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=bhACfrTclfS%2Fk4sWfxzZZPvc9i4kkr0yL03o51WNKS4%3D&reserved=0>  <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Faramex&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C77d35d5cd8724889f21308d88c8971e7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637413869244834399%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=JOTaF82yhLacpXJ3pX04u52y1%2B99lpruKLa9az4vdQo%3D&reserved=0>   <https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.linkedin.com%2Fcompanies%2F11516&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C77d35d5cd8724889f21308d88c8971e7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637413869244844395%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2B2ZEU%2BKRa1EF5MPr0siBavT01gQG1CbhqrAwhDKB76Q%3D&reserved=0>

For a greener planet, please don’t print this email unless necessary.

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, November 1, 2020 8:41 AM
To: ALL RUH OPS - Landmark <[email-masked]<mailto:[email-masked]>>; Abdulrahman Mohamad (SA) <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]>
Subject: Fwd: [#1553944] - Conversation with nana dior

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,
reminder
Problem Statement: Late Collection
Order Date :19-Sep-2020
Order ID: 6225554543
Tracking ID: 46287883714
Assistance Required: Need Urgent Collection

Issue Description: The return request was created on 16/10/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis.

Regards,
Asjad,

1553944:1125156

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7CJessie.Caparas%40landmarkgroup.com%7C77d35d5cd8724889f21308d88c8971e7%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637413869244844395%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=TQDfdHeJMoUATN14LOZKTnT4053n05PLMaNtR1HyAxw%3D&reserved=0>