Subject: Re: refund hypris problem
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Akshay Berry <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, AHMED OMER <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 16 Dec 2020 23:44:51 -0700 (MST)

Hi Team, 

Please note that the partially cancellation of the item ID 159405661 getting cancelled, so kindly do the needful. 

Regards 
Shakeeb 

From: "AHMED OMER" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 13 December, 2020 04:40:07 
Subject: refund hypris problem 

Ticket no : 1862396 

Hi Team, 

Problem Statement: Late Delivery 
Order Date : 22 Nov 2020 
Order ID: 6245794495 
Tracking ID: SD000526304 

assistant required : the order not been canceled may times by our agents and all of the cancelation attempts failed, now the customer is asking for his refund please assist us to close this case.