Subject: Re: Need To Refund
From: Shakeeb Arsalan <[email-masked]>
To: "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 16 Dec 2020 23:35:14 -0700 (MST)

The order ID 7416682375 has been cancelled and refund has been initiated on 12/15/20 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 13 December, 2020 10:56:17 
Subject: Re: Need To Refund 

Hi. 

We did not capture the amount in the order you mentioned (7416667708), However the following order 7416682375 was placed successfully and the amount was captured. 
Please follow up with the WWD team if they are gonna ship or not. 

From: "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Saturday, December 12, 2020 11:04:02 PM 
Subject: Need To Refund 

Hi Team, 

Problem Statement: Need refund 
Order Date : Nov 22, 2020 
Order ID: 7416667708 
Tracking ID: NA 
Assistance Required: Need Urgent refund 
Issue Description:The customer tried to placed order but the order on validation cancelled and the amount detected from customer's bank account, and the refund has been not refunded to customer , Kindly check and refund amount to customer . 

Regards 
Ahmed.