Subject: C&C proof of collection
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, AKASH YADAV <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 16 Dec 2020 21:44:30 -0700 (MST)

Hi Team, 

Order Number: 4521718892 
Store Code: Max60036 

The order was placed on Dec 12, 2020 , and as per hybris the order is collected on Dec 13, 2020 , But customer is claiming that he has not collected, Kindly share with us the proof of collection of the order. 

Thank you for your help! 

Regards, 
Fauzan 

From: "AKASH YADAV" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, December 15, 2020 11:59:00 PM 
Subject: Missing Order 

Hi Team, 

Ticket Number- 1872972 
Order number -4521718892 
Order date- Dec 12, 2020 

In hybris status is showing Pick-up complete however customer is claiming that heb has not collected the order. Please advice. 

Thanks and Regards 
Akash