Subject: Re: RE: Proof of Delivery // 8392282173 // 1396743
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Dec 2020 03:04:08 +0000

Dear Reddy,     Please find the POD alongside the photo and signature.       FP07160001588 - Del-28745-1598504713384  Sign:- https://www.fareye.co/img/2020-09-06/198/sign_1599368617514.jpg Photo:- https://www.fareye.co/img/2020-09-06/198/cust_1599368626802.jpg      You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/904d544c94a84615f20f2fc8aa8e4f5a4e296d2d91fb851fec6665ed5b2fd194 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.     Thanks and Regards,     Skand Singh Technical Engineer | FarEye        Call: +91 70-6595-6595  || www.getfareye.com       Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.       
                           
                            On
                            Tue, 15 Dec at 11:59 AM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Reddy, 
   
 Thank you for contacting FarEye. 
   
 This is to inform you that the data older than 3 months will get Archived from the system and will not be available in the system. 

 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/904d544c94a84615f20f2fc8aa8e4f5a4e296d2d91fb851fec6665ed5b2fd194 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
  Thanks and Regards, 

Skand Singh Technical Engineer | FarEye

   
Call: +91 70-6595-6595 
 || www.getfareye.com 

 Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message. 

 

                            On
                            Tue, 15 Dec at 11:33 AM
                            ,  Reddy Prasad <[email-masked]>  wrote:
                             
 Dear Team  

 

 Please provide POD for order number 8392282173 

 

 We are not having data more than 3 months and not able to track drivers run sheet details as well

 

 
 
 Regards 

  

 Reddy Prasad 

 

 

 
From: Seeta Seeta <[email-masked]>  
Sent: Friday, December 11, 2020 6:14 AM 
To: olm kuwait <[email-masked]> 
Cc: Reddy Prasad <[email-masked]>; Mohd Imran <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Jessie Caparas <[email-masked]>; Shakeeb
 Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Nitesh Singh <[email-masked]> 
Subject: Re: Proof of Delivery // 8392282173 // 1396743 
Importance: High 

 

   

External email sender, please take precaution.

 

 
 Hi Team, 

 

   

 
 Requesting you to assist us on urgent basis, as the customer is contacting us constantly and the case is pending since 4 months. 

 

   

 
 Awaiting for your revert. 

 

   

 

 

  

 
 
 Thanks & Regards, 
Seeta Kunwar 

 

   

 

 
 
From:
"olm kuwait" <[email-masked]> 
To: "Reddy Prasad" <[email-masked]>, "Mohd Imran" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>,
 "jessie caparas" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>,
 "Nitesh Singh" <[email-masked]> 
Sent: Wednesday, 9 December, 2020 17:54:01 
Subject: RE: Proof of Delivery // 8392282173 // 1396743

 

  

 
 
 Dear Team, 

   

 The data is not available in FAREYE app. 

   

 Request has been raised for the same.. 

   

 Azmath 

   

 

From: Reddy Prasad <[email-masked]>
 
Sent: 08 December 2020 17:22 
To: Mohd Imran <[email-masked]>; olm kuwait <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>;
 Jessie Caparas <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>;
 Nitesh Singh <[email-masked]> 
Subject: RE: Proof of Delivery // 8392282173 // 1396743

 

   

 Dear Azmat 

   

 Please share POD for below order 

   

 
 Regards 

   

 Reddy Prasad 

 

 

 
From: Mohd Imran <[email-masked]>
 
Sent: Tuesday, December 8, 2020 3:20 PM 
To: olm kuwait <[email-masked]>; Reddy Prasad <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>;
 Jessie Caparas <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman
 <[email-masked]>; Nitesh Singh <[email-masked]> 
Subject: RE: Proof of Delivery // 8392282173 // 1396743

 

   

 Hi 
@olm kuwait, 

   

 Please provide below POD. 

   

 Order ID: 8392282173 

 Tracking ID: FP07160001588 

   

 @Reddy Prasad please intervene. 

   

 
 
Regards,

 
 
Mohd. Imran

 
 
Customer Support WEB TEAM.

 
 
Landmark Tower, Dubai

 
 
+971-45172116

 

 

 
 
From: Seeta Seeta <[email-masked]>
 
Sent: Tuesday, December 8, 2020 1:54 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>;
 Fauzan Ahmad, Musalman <[email-masked]>; Nitesh Singh <[email-masked]> 
Subject: Proof of Delivery // 8392282173 // 1396743 
Importance: High

 

   

 
External email sender, please take precaution.

 

 
 
Hi Jessie,

 

 

 

 
 
Need your assistance in the following case, as it is pending for a long time and we haven't received POD from the team.

 

 

 

 
 
Thanks & Regards, 
Seeta Kunwar

 

 

 

 

 
 
From:
"Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]> 
Sent: Sunday, 6 December, 2020 10:19:56 
Subject: Re: Proof of Delivery // 8392282173 // 1396743

 

 

 

 

Hi Team, 
 
Customer is asking for a callback from manager, as this case is pending for a long time. 
 
Kindly update us. 
 
Thanks, 
Nitesh

 

 

From:
"Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 30 November, 2020 11:19:52 
Subject: Re: Proof of Delivery // 8392282173 // 1396743

 

 

 

 
Hi Team, 
 
Case is pending for a long time. 
 
Kindly update us. 
 
Thanks, 
Nitesh

 

 

From:
"Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 12 November, 2020 23:08:42 
Subject: Proof of Delivery // 8392282173 // 1396743

 

 

 

 
 
Hi Team,

 

 

 

HOMECENTRE ORDER

 

 

 

Problem Statement: Delivery issue

 

 

 

Order Date : Jul 13, 2020

 

 

 

Order ID: 8392282173

 

 
Tracking ID: FP07160001588

 

 
Assistance Required: Need proof of Delivery

 

 

 

Issue Description: As per the status and tracking, order was delivered on 9/6/20 8:03 AM, however customer is complaining that they didn't received the order. We
 have emailed the courier team for proof of delivery, however no response received yet.

 

 

 

Undelivered items : 154823276 - - Premium Gel Standard Pillow - 50x75 cm, 160891844 - - Nature's Protect Anti-Allergen Full Duvet Filler - 160x200 cms.

 

 

 

Kindly provide us proof of delivery.

 

 

 

Regards,

 

 
Nitesh

 

 

 

 

 

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
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 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com