Subject: Re: customer complaint about missing item
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: TAJ ALDEN <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 16 Dec 2020 18:40:35 -0700 (MST)

Cancelled 

From: "TAJ ALDEN" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, December 15, 2020 11:26:21 PM 
Subject: customer complaint about missing item 

Hi Team, 

Problem Statement: Missing items 
Order Date : Nov 22, 2020 
Order ID: 6245502988 
Tracking ID: FP1122200002523 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 7 items but as per the customer he/she has only received 6 items, Under the consignment details we can see that only 6 items has been shipped/Delivered from our side. 

The missing item is 161764618 - - Tealight Holder - 15x15x16.5 cms 

Regards, 
Taj Alden