Subject: Order not Returned (to warehouse)
From: "Osam Thabit. Qaid" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 16 Dec 2020 14:47:53 -0700 (MST)

Hi Team. 

Problem Statement: Order not Returned (to warehouse) 
Order Date : Nov 19, 2020 
Order ID: 9615561271 
Tracking ID: RP112320002910 

Assistance Required: Need Urgent Refund. 

Issue Description: Customer raised a return request on 11/23/20 and as per the tracking website, the items has been collected from the customer on Nov-24-2020 and till now the returned items is not delivered to warehouse,Although we have escalated this case to courier team twice but there is no response from their side till now, kindly check this case and do the needful. 

Thank you for your help. 

Regards, 
Osam