Subject: Order cancelation request #6242691314
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Hemyar Nasser <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, MOHAMMED MURSHED <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 16 Dec 2020 10:51:48 -0700 (MST)

Hi Team, 

With reference to order # 6242691314 

The order placed on Nov 16, 2020 and still not shipped, Kindly assist us to cancel the order and refund for customer. 

Regards, 
Fauzan 

From: "Hemyar Nasser" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Friday, December 11, 2020 6:47:09 PM 
Subject: Late shipment 

Hi team 

Problem Statement: Late shipment. 
Order Created: Nov 16, 2020 
Order Number: 6242691314 
Tracking ID: na 
Assistance Required: Need urgent shipping. 
Issue Description: the customer is complaining about late delivery, and till now order has not been shipped . child ticket created but order not shipped 
asap do the shipment. 

Regards 
Hemyar.