Subject: Refund for NDR
From: "Osam Thabit. Qaid" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 16 Dec 2020 10:43:04 -0700 (MST)

Hi Team, 

Ticket ID: 1872452 

With reference to the order number: 6249319789 
Tracking id: CRDSAL0113953920 

This order has already been returned to us on Dec 9, 2019 however on hybris the status is showing NOT_DELIVERED. Saudi Post has already confirmed returning this to our WH. 

Please mark this as NDR and process a refund for the same. This order was placed on Nov 29, 2020 and the customer is chasing for a refund. 

Please look into this and advise. Thank you for your help! 

Regards, 
Apoorv