Subject: Re: RE: Order status update // 9617945361
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Dec 2020 14:56:25 +0000

Dear Vishwajeet,     Please provide your approval, so that we can proceed further.        You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/1b872504e3f347e62c6ff917fd973a42d0fa840f14ea3224294b6953513d4096 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                       Thanks,         Shambhavi Singh,     Technical Engineer          FarEye- Enabling Digital Logistics  Call: +91 70-6595-6595        7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Wed, 16 Dec at  8:14 PM
                            ,  Mohd Imran <[email-masked]>  wrote:
                             
 Hi 
@FarEye Support@Vishwajeet
 Singh, 

 

 Please update the status as delivered. 

 

 AWB # 46044551523 

 

 As per Aramex shipment delivered  on 29 Nov 2020 
10:39 AM

 

 

Regards,

 
 Mohd. Imran 

 Customer Support WEB TEAM. 

 Landmark Tower, Dubai 

 +971-45172116 

 

 

 
From: Shakeeb Arsalan <[email-masked]>  
Sent: Wednesday, December 16, 2020 3:43 PM 
To: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; AVNESH CHITTIMALA <[email-masked]>; JUHI GOEL <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Order status update // 9617945361 
Importance: High 

 

   

External email sender, please take precaution.

 

 
 Hi Team, 

 

   

 
 Please note that the customer received the order but the status is not updated yet. so kindly do the needful ASAP. 

 

   

 
 Regards 

 
 
 Shakeeb 

 

   

 

 
 
From:
"AVNESH CHITTIMALA" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>,
 "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 12 December, 2020 05:17:31 
Subject: Order status update

 

  

 

 

 Hi Team, 

 

 
 
 With reference to the order 9617945361. 

 

 
 
 The order was delivered on Nov 29th, 2020 as per the tracking details and customer received the order. 

 

Customer want to return some of the items, but the option of return is not available as the order status is not updated in hybris. The order status in hybris is "IN_PROGRESS". 

 

 
 
 Please update the order status on hybris on priority.  

 

 
 
 Regards, 
Anvesh 

 

 

 

 
 
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