Subject: Re: Re: Process the refund 6249458492
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Dec 2020 14:36:24 +0000

Dear Shakeeb,     As your query has been addressed and resolved, we are proceeding with the ticket # 183023 closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.       After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.      An incident can be reopened only within 48 hours from the time an Incident is marked as Resolved by simply replying to the Incident. Else, the incident will be permanently closed. Permanently closed incident cannot be reopened and customer should create a new Incident, by composing and sending a new email (not on the previous email trail) to our support email ID referring to the ID of the old Incident.          You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c12fc0d1f040ca5a0cc2cf7f1562fd34e25e65a658a55442e6ccbf688a0b0092 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.          Unfeigned Regards,     Ankit Mahajan  Sr. Technical Engineer  Contact #:- +91 70-6595-6595                      Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error free. No liability is assumed for any errors and/or omissions in the contents of the message.     
                           
                            On
                            Mon, 14 Dec at  5:43 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Shakeeb, 

 The same has been updated. Please check. 

 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c12fc0d1f040ca5a0cc2cf7f1562fd34e25e65a658a55442e6ccbf688a0b0092 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 

 Unfeigned Regards, 

 Ankit Mahajan 
 Sr. Technical Engineer 
 Contact #:- +91 70-6595-6595 

 

 

  

  
 
  Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error free. No liability is assumed for any errors and/or omissions in the contents of the message. 

 
                           
                            On
                            Sat, 12 Dec at  7:01 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Shakeeb, 
   
 We are working on this status mismatch and will let you know when done. 

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/c12fc0d1f040ca5a0cc2cf7f1562fd34e25e65a658a55442e6ccbf688a0b0092 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 

 Unfeigned Regards, 

 Ankit Mahajan 
 Sr. Technical Engineer 
 Contact #:- +91 70-6595-6595 

 

 

  

  
 
  Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error free. No liability is assumed for any errors and/or omissions in the contents of the message. 

 
                           
                            On
                            Sat, 12 Dec at  6:40 PM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:
                             
 Hi Team,  Can you please process the RTO   

 
 
From: "Hemyar Nasser" <[email-masked]> To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> Cc: "Seeta Seeta" <[email-masked]> Sent: Saturday, December 12, 2020 5:10:50 PM Subject: Process the refund 

 Hi team 
   
 Problem Statement: Process the refund. 
 Order Created: Nov 30,  2020 
 Order Number:  6249458492 
 AWB : CRDSAL0115532220 
 ​Assistance Required: Need urgent Process refund .
 
 Issue Description: the customer is complaining about late delivery but the order return to origin , please do the needful. 
 ​ 
 Regards, 
 Hemyar