Subject: Re: Re: no respond from the courier team
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Dec 2020 14:02:19 +0000

Dear Shakeeb,      Thanks for contacting FarEye,     We would like to let you know that we are looking into your concern,will get back to you with an update soon.            You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/a994bfedf3f645e52fa0158e35912864da0421175c6a9728a2ccb9732d430798 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                       Thanks,         Premanand,     Technical Engineer          FarEye- Enabling Digital Logistics  Call: +91 70-6595-6595        7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Wed, 16 Dec at  6:48 PM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:
                             
 Hi team, 
   
 Please provide us return collection reference number associated with 46391164735 and order ID6242381622. 
   
 Regards 
 Shakeeb 

 
From: "AHMED OMER" <[email-masked]> To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> Sent: Saturday, 12 December, 2020 06:54:30 Subject: no respond from the courier team 

 
 Ticket no: 1817111 
  The courier team didn't resond over 8 days by now and the customer is chasing us, please check and update us. 
  Hi Team, 
  Problem Statement:Late Collection 
 Order Date : 15 Nov 2020 
 Order ID: 6242381622 
 Tracking ID:  46382379595 - 46382385324 
   Assistance Required: Need Urgent Collection 
 Issue Description: The return request was created on 21/11/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 
  Regards, 
 Ahmed Omer