Subject: RE: Wrong Item Delivered - WWD Item - 6250095471
From: Sachin Maheshwari <[email-masked]>
To: seeta.seeta <[email-masked]>, Navaz Nt <[email-masked]>, Bsj Nf <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 16 Dec 2020 13:37:59 +0000

Hi team,

Pls arrange return & Refund.

Regards,
Sachin

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, December 15, 2020 1:22 PM
To: Navaz Nt <[email-masked]>; Bsj Nf <[email-masked]>; IranBudhathoki <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Sachin Maheshwari <[email-masked]>
Subject: Re: Wrong Item Delivered - WWD Item - 6250095471
Importance: High

External email sender, please take precaution.
Hi Team,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 15 December, 2020 14:29:20
Subject: Wrong Item Delivered - WWD Item - 6250095471

Hi Team,

Problem Statement:  Wrong Item delivered
Order Date : 01/12/2020
Order ID: 6250095471
Tracking ID: 15298326250095471
Delivery Date: 05/12/2020
Assistance Required: Need Urgent Refund

Issue Description: The customer has ordered 162772622 - - Joie 6-in-1 Highchair with Tray and is complaining that he has received wrong design item and requesting for the one that he ordered. Please refer the attached images for your reference.

The customer wish to exchange this item. Kindly confirm whether the exchange for the same can be processed or not.

Regards,
Nikhil

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