Subject: Re: no respond from the courier team
From: Shakeeb Arsalan <[email-masked]>
To: FarEye Support <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, AHMED OMER <[email-masked]>, escalations dxbteam <[email-masked]>, Vishwajeet Singh <[email-masked]>
Date: Wed, 16 Dec 2020 06:18:41 -0700 (MST)

Hi team, 

Please provide us return collection reference number associated with 46391164735 and order ID6242381622. 

Regards 
Shakeeb 

From: "AHMED OMER" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 12 December, 2020 06:54:30 
Subject: no respond from the courier team 

Ticket no: 1817111 

The courier team didn't resond over 8 days by now and the customer is chasing us, please check and update us. 

Hi Team, 

Problem Statement:Late Collection 
Order Date : 15 Nov 2020 
Order ID: 6242381622 
Tracking ID: 46382379595 - 46382385324 

Assistance Required: Need Urgent Collection 
Issue Description: The return request was created on 21/11/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Ahmed Omer