Subject: RE: bank account refund issue // 9608082098
From: Malik Ismail <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Hiren Sadhwani <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, AHMED OMER <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 16 Dec 2020 13:09:54 +0000

Hi @Hiren Sadhwani<mailto:[email-masked]>,

Please advise refund status for order 9608082098 – Ticket 03670008.

Regards,
Malik
From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, December 16, 2020 4:03 PM
To: Malik Ismail <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; AHMED OMER <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: bank account refund issue // 9608082098
Importance: High

External email sender, please take precaution.
Hi Malik

Please look into Hybris ticket 03670008, and customer's bank details already has been updated on the Hybris, so kindly do what the necessary for Bank cash refund.

Regards
Shakeeb

________________________________
From: "AHMED OMER" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 12 December, 2020 01:00:31
Subject: bank account refund issue

Ticket no : 1693159

Hi Team,

Problem Statement: refund to customer bank account

Order Date : 14 Oct 2020
Order ID: 9608082098
Tracking ID: 46040269391

Assistance Required: customer did provide her bank account details and waiting for the refund

Issue Description: customer did bay via cash on delivery and ask for his refund to be sent to her bank account and did provide her account details the matter has been escalated to jira team by fauzan and the account details did updated on hypris, please assist up the close this issue.

Regards,
Ahmed Omer

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