Subject: Re: Order status update // 9617945361
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, AVNESH CHITTIMALA <[email-masked]>, JUHI GOEL <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 16 Dec 2020 04:43:16 -0700 (MST)

Hi Team, 

Please note that the customer received the order but the status is not updated yet. so kindly do the needful ASAP. 

Regards 
Shakeeb 

From: "AVNESH CHITTIMALA" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 12 December, 2020 05:17:31 
Subject: Order status update 

Hi Team, 

With reference to the order 9617945361. 

The order was delivered on Nov 29th, 2020 as per the tracking details and customer received the order. 

Customer want to return some of the items, but the option of return is not available as the order status is not updated in hybris. The order status in hybris is "IN_PROGRESS". 

Please update the order status on hybris on priority. 

Regards, 
Anvesh