Subject: RE: change the balance from my credit to the bank account (asking for approval )
From: Malik Ismail <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, AHMED OMER <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 16 Dec 2020 11:31:10 +0000

Hi Shakeeb,

Escalated to finance.

Regards,
Malik
From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, December 16, 2020 3:27 PM
To: Malik Ismail <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; AHMED OMER <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: change the balance from my credit to the bank account (asking for approval )
Importance: High

External email sender, please take precaution.
Hi Malik

Please note that the customer was paid the order by visa card and refund went in his My Credit, however he asking to transfer in his bank account, so please approve the same ASAP.

Regards
Shakeeb

________________________________
From: "AHMED OMER" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 27 November, 2020 04:26:30
Subject: change the balance from my credit to the bank account (asking for approval )

Hi Team,

Problem Statement: change the balance from my credit to the bank account (asking for approval )
Order Date: Nov 20, 2020
Order ID: 6244611051
Tracking ID: 624461105122999991
Assistance Required: the chat agent has already ask the customer to provide him his account details and the customer did, plus the case did escalated to (live salesman), the amount is 135.26 SAR .

Regards
Ahmed
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