Subject: Refund Details Required - 1605895
From: Apoorv Joshi <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Asjad Hussain <[email-masked]>
Date: Wed, 16 Dec 2020 00:23:46 -0700 (MST)

Hi Team, 

Kindly share the refund details(date, refund reference/transaction id, card number) for the following transaction ID: 027940006915. As per Kuwait Finance Tracker the amount of KWD 33.40 is refunded but customer is saying she did not receive the refund still. 

Thank you for your help! 

Regards, 
Apoorv