Subject: Refund approval ( null) // 1880838 // 8216015837 // RP1122200007329
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb arsalan <[email-masked]>, Apoorv <[email-masked]>, fauzan musalman <[email-masked]>
Date: Tue, 15 Dec 2020 23:51:21 -0700 (MST)

Dear Team , 

# 1880838 

Problem Statement : Refund approval ( null) 

Order Date : Nov 20, 2020 
Order ID: 8216015837 
Tracking ID : RP1122200007329 
Total Price : KWD3.62 

Issue Description : the customer return 2 irmes and got refund for one only the secund item its null ( 162017545 - - Plain Sneakers with Lace-Up Closure ) 

Case history : The customer reached out to us on (9 hours ago (Wed, 16 Dec 2020 at 1:49 AM) plz do need full asp . 

Customer's history : the customer is with us since 9/24/2020 and this is his 6th order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

plz check the attachment . 

Regards, 
Ala Aldin