Subject: Re: Cancel the order / 9614442132
From: Sankar T <[email-masked]>
To: "Jagmohan Urmaliya (TCS)" <[email-masked]>, Akshay Berry <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohd Imran <[email-masked]>, Deepak Damodaran <[email-masked]>, LMG OMS <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rehan Khan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 16 Dec 2020 06:26:52 +0000

Hi Jagmohan,

Its cancelled in hybris as well.

Thanks,
Sankar.

From: "Jagmohan Urmaliya (TCS)" <[email-masked]>
Date: Wednesday, 16 December 2020 at 11:52 AM
To: Akshay Berry <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohd Imran <[email-masked]>, Deepak Damodaran <[email-masked]>, LMG OMS <[email-masked]>, "Vijay mandal (TCS)" <[email-masked]>, Sankar T <[email-masked]>
Cc: "seeta.seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rehan Khan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Subject: RE: Cancel the order / 9614442132

Hi Sankar,

  As notified, Order 9614442132 was already cancelled and cancellation was posted to Hybris as well. Could you please check and cancel it .

Regards
Jagmohan Urmaliya

From: Akshay Berry <[email-masked]>
Sent: Tuesday, December 15, 2020 7:22 PM
To: Apoorv Joshi <[email-masked]>; Mohd Imran <[email-masked]>; Deepak Damodaran <[email-masked]>; LMG OMS <[email-masked]>; Vijay mandal (TCS) <[email-masked]>; Jagmohan Urmaliya (TCS) <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Rehan Khan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Cancel the order / 9614442132

Looping @LMG OMS<mailto:[email-masked]> @Vijay mandal (TCS)<mailto:[email-masked]> @Jagmohan Urmaliya (TCS)<mailto:[email-masked]> Please update on the below case.

INC0929779

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 6:12 PM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>; Deepak Damodaran <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Cancel the order / 9614442132

External email sender, please take precaution.
Hi Team,

Thanks for your help!

Please cancel below items and process a refund.
As the customer needs them to be processed or he is filing a legal complaint to the police.

Regards
Apoorv
________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 13 December, 2020 20:40:51
Subject: Re: Cancel the order / 9614442132

Hi Team,

Please cancel below items and process a refund.
As the customer needs them to be processed by tomorrow or he is filing a legal complaint to the police.

161961362 - - Slim Fit Plain Shirt with Long Sleeves and Flap Pockets
161841460 - - Bossini Printed Sweatshirt with Round Neck and Long Sleeves
161621838 - - Duchini Textured Formal Leather Belt with Pin Buckle Closure

Customer's phone number: +971526534974

Thanks for your help!

Regards
Apoorv
________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 11 December, 2020 14:32:53
Subject: Re: Cancel the order / 9614442132

Hi Team,

Kindly cancel these items as the case has pending with us since long time.

Thanks for your help.

Regards
Apoorv
________________________________
From: "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
To: "deepak damodaran" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 4 December, 2020 22:19:16
Subject: RE: Cancel the order / 9614442132

Hi @Deepak Damodaran<mailto:[email-masked]>,

Please check if we can cancel these order.

Order Date: Nov 15, 2020
Order ID: 9614442132<callto:9616032062>
Tracking ID: N/A

Partially Cancelled Items Details:
1. <callto:1.%20161696911> 161961362 - - Slim Fit Plain Shirt with Long Sleeves and Flap Pockets
2. 161841460 - - Bossini Printed Sweatshirt with Round Neck and Long Sleeves
3. 161621838 - - Duchini Textured Formal Leather Belt with Pin Buckle Closure

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 4, 2020 4:53 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Cancel the order / 9614442132

External email sender, please take precaution.
Hi Team,

Please check and advise.

Regards
Shakeeb

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 4, 2020 3:08:09 PM
Subject: Cancel the order / 9614442132

Hi Team,

The customer has placed his order on Nov 15, 2020 but the order has not shipped yet so now customer is requesting to cancel his full order.

So we request you please do the needful and help us to cancel his item as soon as possible so the refund can be initiate.

Order Date: Nov 15, 2020
Order ID: 9614442132<callto:9616032062>
Tracking ID: N/A

Partially Cancelled Items Details:
1. <callto:1.%20161696911> 161961362 - - Slim Fit Plain Shirt with Long Sleeves and Flap Pockets
2. 161841460 - - Bossini Printed Sweatshirt with Round Neck and Long Sleeves
3. 161621838 - - Duchini Textured Formal Leather Belt with Pin Buckle Closure

Ticket number - 1744184

We are looking forward to your reply.

Regards
Rehan

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=04%7C01%7Cjagmohan.urmaliya%40landmarkgroup.com%7C341dd194ef704805463b08d8a10d35bf%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637436425391589001%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=LRfN4nR4yBidcqHtz7zV8Nemmc6KJKcRqT2iQ80R3tY%3D&reserved=0>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com
The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. Access to this email by anyone else is unauthorized. This communication may contain confidential or legally or privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. Any opinion, advise or views expressed in this mail are not necessarily the views of Company and no binding nature of the content /message shall be implied or assumed unless the sender has done so expressly with the due authority.