Subject: RE: Transfer My credit deleted amount to bank account Order ID: 6225795407
From: Malik Ismail <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Ebrahim <[email-masked]>, seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 16 Dec 2020 04:38:38 +0000

Hi Fauzan,

Escalated to finance.

Regards,
Malik
From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Wednesday, December 16, 2020 3:58 AM
To: Malik Ismail <[email-masked]>
Cc: Ebrahim <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Transfer My credit deleted amount to bank account Order ID: 6225795407
Importance: High

External email sender, please take precaution.
Hi Malik,

With reference to order #6225795407
RMA: 1000080957
Amount: 138
Jira ticket: https://landmark.atlassian.net/browse/REL-128105

The customer got the refund on My Credit, As per customer request we have have removed My credit and updated the bank details on hybris.

Kindly assist to process the manual refund for customer.

Regards,
Fauzan

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 14, 2020 12:36:51 PM
Subject: Transfer My credit deleted amount to bank account Order ID: 6225795407

Hi Team

with the reference to the order ID;6225795407

Assistance required :customer wants to transfer the amount from his my credit to his bank account .

kindly note that my credit has been removed and bank detail has been updated.

please proceed for the bank transfer.
bank detail:
CS Name: Abdullah Ahmed Maneh Al-Saadi
Account No: 131000010006080409714
IBAN No: SA7180000131608010409714
Account type:  Current account
Bank Name: Al Rajhi
Bank Branch: Nasiriyah

Regards,
Ebrahim Hageb

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