Subject: Re: Re: not collected
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Dec 2020 04:38:25 +0000

Dear Shakeeb,     Please find the collection reference number of the shared AWB.     L15A975       As your query has been addressed and resolved therefore, we are proceeding with the ticket closure. Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595.      After closing the ticket we are collecting feedback on how we performed in our last engagement so we can provide you an even better experience.      Please provide your valuable feedback.   You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/49bff9c560c6791872e8bbf09ce42b8d8102435a9e17e7683be5263c813dc79c or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.     Thanks and Regards,     Skand Singh Technical Engineer | FarEye       Call: +91 70-6595-6595  || www.getfareye.com    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.       
                           
                            On
                            Tue, 15 Dec at  1:16 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Shakeeb, 
   
 Greetings!! 
   
 As per your concern, we will provide you the Pickup Id for the above-shared Tracking no and we will update you soon. 

You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/49bff9c560c6791872e8bbf09ce42b8d8102435a9e17e7683be5263c813dc79c or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks & Regards,  
   
 Priyanka Yadav | Technical Engineer  
   
 FarEye - Enabling Digital Logistics | Call: +91 70-6595-6595 

   
Call: +91 70-6595-6595 
 || www.getfareye.com 

 

 
 Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message. 

 

                            On
                            Tue, 15 Dec at 12:49 PM
                            ,  Shakeeb Arsalan <[email-masked]>  wrote:
                             
 Hi Team,  Please provide the alphanumeric collection reference of the following tracking 46390941704  Regards Shakeeb 

 
From: "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]> To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> Sent: Tuesday, December 15, 2020 7:17:24 AM Subject: not collected 

  
  Hi Team, 
  Problem Statement:Late Collection 
 Order Date :Sep 6, 2020 
 Order ID:6222042722 
 Tracking ID:46390941704 
 RMA:1000342961 
 Assistance Required: Need Urgent Collection 
 Issue Description: The return request was created on12/15/20 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 
  Regards, 
 Ahmed.