Subject: need to refund
From: "Ahmed Fathalrahman Alsharif. Ahmed" <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 15 Dec 2020 18:24:50 -0700 (MST)

Hi Team, 

Problem Statement: Update phone number 
Order Date :Nov 22, 2020 
Order ID:6245794495 
Tracking ID:Nov 22, 2020 
Item ID:159405661_LS_MX - - REVLON Ultra HD Matte Lip Colour 
Price : SAR33.00 

The customer placed order on 22- November for three items and the system cancelled one item ( 159405661_LS_MX - - REVLON Ultra HD Matte Lip Colour ) and the courier team delivered only two items , as in hybris the system not cancel the item nor refund the amount to customer . 

kindly take at this case and refund the amount to customer as soon as possible. 

regards 
Ahmed