Subject: RE: Late Shipping // 6239580493
From: Akshay Berry <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, M Ataullah <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 15 Dec 2020 15:46:29 +0000

@Apoorv<mailto:[email-masked]> Not yet, we will keep you posted as we are already working with SCM team.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, December 15, 2020 7:13 PM
To: Akshay Berry <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; M Ataullah <[email-masked]>; Ezzaldeen Mahyoub <[email-masked]>; Ahmed Fathalrahman, Alsharif. Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Shipping // 6239580493

External email sender, please take precaution.
Hi Akshay,

As per update from Saudi post it appears that Saudi Post has returned the items to Riyadh conloc, kindly advise if this is going to delivered to the customer with a different courier now or should we go ahead with getting this marked as NDR as the customer is still wishing to receiving this order.

Please advise. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Akshay Berry" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>, "Mohd Imran" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "M Ataullah" <[email-masked]<mailto:[email-masked]>>, "Ezzaldeen Mahyoub" <[email-masked]<mailto:[email-masked]>>, "Ahmed Fathalrahman, Alsharif. Ahmed" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 8:33:22 PM
Subject: RE: Late Shipping // 6239580493

@Shakeeb Arsalan<mailto:[email-masked]> Attached is the update for the order.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, December 15, 2020 6:15 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Ezzaldeen Mahyoub <[email-masked]<mailto:[email-masked]>>; Ahmed Fathalrahman, Alsharif. Ahmed <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Shipping // 6239580493
Importance: High

External email sender, please take precaution.
Hi Team,

Requesting you to help in closing this case.

Regards
Shakeeb

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 13 December, 2020 21:37:59
Subject: Late Shipping // 6239580493

Hi Team,

Problem Statement: Late Shipping

Order Date: 06-Nov-2020

Order ID: 6239580493
Tracking ID: CRDSAL0093426120
Assistance Required: Need to urgent delivery

Issue Description: As per Hybris the order shipped on 11/7/20, but physically not received at courier outlet,
so kindly arrange the delivery ASAP

Regards,
Ataullah

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