Subject: Re: late shipment - 6239183437
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Mohammad Musaed <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 15 Dec 2020 07:52:05 -0700 (MST)

Hi Team, 

Please assist in getting an update on the below case. As per child ticket: #1689658, they asked Zubair to update the handover status of the orderbut no details have been shared and the child ticket has been closed. As per courier they did not receive the items. 

Please look into this and assist. Thank you for your help! 

Regards, 
Apoorv 

From: "Mohammad Musaed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, November 29, 2020 2:23:59 PM 
Subject: late shipment 

Hi Team, 

Subject : Late shipment as we can see the order not collected yet from sender. 
Order ID - 6239183437 
AWB Number:CRDSAL0093352520 
Problem Statement – Late shipment 
Assistance Required – Need urgent shipment 
Order placed on : 11/7/20 
Please update us about the delay in shipment and arrange a delivery ASAP. 

Regards,