Subject: RE: Need To Update The Phone Number & Deliver The Order ID 9620238338 Urgently
From: Mohd Imran <[email-masked]>
To: Vaibhav Ohri <[email-masked]>, Ashish Karini <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Ishan Ahuja <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 15 Dec 2020 14:05:09 +0000

Hi @Vaibhav Ohri<mailto:[email-masked]> ,

Please arrange below delivery on priority.

Order ID: 9620238338
Tracking ID: FP120520003151

New Phone Number: 0528480306

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Apoorv Joshi <[email-masked]>
Sent: Tuesday, December 15, 2020 10:31 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Ishan Ahuja <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Vaibhav Ohri <[email-masked]>; Ashish Karini <[email-masked]>
Subject: Re: Need To Update The Phone Number & Deliver The Order ID 9620238338 Urgently

External email sender, please take precaution.
Hi Team,

Please assist in arranging the delivery on the below case,customer's correct contact number already shared with LMG multiple times but no response.

Please assist in getting this delivered as the customer is chasing on a daily basis and also reporting the same via chat.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ishan Ahuja" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 15 December, 2020 11:38:59
Subject: Need To Update The Phone Number & Deliver The Order ID 9620238338 Urgently

Hi Team,
​
Problem Statement: Phone number to be update.

Order Date : Dec 5, 2020
Order ID: 9620238338
Tracking ID: FP120520003151

New Phone Number: 0528480306

Assistance Required: Need to update this number

Issue Description: We request you to please kindly deliver the order urgently to her address and request you to please contact with the her on her updated number (0528480306) as ​customer is keep coming back on chats for her order. We have already escalated the case to the LMG team still no response.

Request you to look into this and do the needful.

Regards,
Ishan

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