Subject: Re: R Late collection// 6227980545
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Bm Olmjeddah <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Algaili Ahmed <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammed Awad MohammedGaily <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Date: Tue, 15 Dec 2020 06:41:45 -0700 (MST)

Hi Team, 

Please assist in arranging the collection on the below case. No response from concerned since Nov, 2020 and the collection is still pending. Customer can be reached on +966536545895. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Seeta Seeta" <[email-masked]> 
To: "Bm Olmjeddah" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Algaili Ahmed" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Mohammed Awad MohammedGaily" <[email-masked]>, "Bm Olmjeddah" <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]> 
Sent: Monday, November 30, 2020 7:25:59 PM 
Subject: R Late collection// 6227980545 

Hi Team, 

Kindly collect it as customer is chasing for refund. 

Thanks & Regards, 
Seeta Kunwar 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Sent: Saturday, 28 November, 2020 13:03:33 
Subject: Late collection// 6227980545 

Hi Team, 

Problem Statement: What is the issue (Late Collection) Courier Team 

Order Date : 27-Sep-2020 
Order ID: 6227980545 
Tracking ID: RP1024201000908 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 24/10/20 and till now the items have not been collected from the customer so kindly arrange the collection on a priority basis. 

Regards, 
Algaily.