Subject: Re: Need ​proof of Delivery: Case id - 1814505 Order ID: ​6220012218 Tracking ID: ​FP08300002181
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 15 Dec 2020 06:22:05 -0700 (MST)

Hi Team, 

Please assist in getting the POD on the below case. Not getting an update on the same. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, December 15, 2020 6:47:25 PM 
Subject: Need ​proof of Delivery: Case id - 1814505 Order ID: ​6220012218 Tracking ID: ​FP08300002181 

Hi Team, 

Problem Statement: ​Wrong Delivery 

Order Date : ​Aug 30, 2020 

Case id - 1814505 

Order ID: ​6220012218 
Tracking ID: ​FP08300002181 
Assistance Required: Need ​proof of Delivery 

Issue Description: ​Status shows that order was delivered on 8/31/20 5:36 PM, however customer is complaining that he didn't received the order. Kindly provide us proof of delivery. 

Regards, 
Manish