Subject: Re: Late Collection - 6227506760
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Shafeeque <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 15 Dec 2020 05:34:26 -0700 (MST)

Hi Team, 

AWB: RP1114200003902 
Order number: 6227506760 

Kindly assist in arranging the collection on the above AWB. Escalated multiple times to LMG but no response, we have also visited the Fareye portal for KSA and have clicked on *reattempt* today. 

Customer can be reached on 0532059964. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 3 December, 2020 19:00:27 
Subject: Late Collection 

Hi Team, 

Problem Statement: Late Collection 
Order Date : Sep 26, 2020 
Order ID: 6227506760 
Tracking ID: RP1114200003902 
Assistance Required: Need Urgent Collection 
Issue Description: The return request was created on Nov-14-2020 and till now the item has not been collected from the customer so kindly arrange the collection on priority basis. 

Regards, 
Shafeeque