Subject: RE: Order Delay - 6254105254
From: Akshay Berry <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Olm Jeddah <[email-masked]>, Bm Olmjeddah <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Ishan Ahuja <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 15 Dec 2020 11:54:32 +0000

@Olm Jeddah<mailto:[email-masked]>@Bm Olmjeddah<mailto:[email-masked]> Please arrange delivery asap.

Correct contact number: 0558270839
Order ID: 6254105254
Tracking ID: FC1213201000897

Confirm once done.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Apoorv Joshi <[email-masked]>
Sent: Monday, December 14, 2020 8:07 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Ishan Ahuja <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Order Delay - 6254105254

External email sender, please take precaution.
Hi Team,

Please assist in arranging the delivery on the below case. Escalated the customer's correct number multiple times but not receiving any response on the same and as per the update on tracking from today it shows rejected by customer while customer came on chat and mentioned never receiving any call.

Correct contact number: 0558270839

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Ishan Ahuja" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 14, 2020 9:32:24 PM
Subject: Phone Number To Be Update For Order ID 6254105254

Hi Team,

Problem Statement: Phone number to be update

Order Date : Dec 13, 2020
Order ID: 6254105254
Tracking ID: FC1213201000897
New Phone Number: 0558270839
Address : 7577 Qays Abu Hubayrah, behind Rottana wedding Hall, Saudi Arabia (SA), 04-3-83, An Nuzhah, Jeddah

Assistance Required: Need to update this number

Issue Description: We request you to please contact with him on 0558270839 to deliver the order as customer desperately want his order.

Request you to look into this and do the needful.

Regards,
Ishan

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