Subject: Re: Refund needs to be processed-6247932991-1822865
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, Mohd Imran <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, IQBAL LSM <[email-masked]>, escalations dxbteam <[email-masked]>, M Ataullah <[email-masked]>
Date: Tue, 15 Dec 2020 04:17:33 -0700 (MST)

Hi Team. 

Please note that the order was partially shipped, two items 162802737, 160124405 are still not shipped, and cancellation option getting failed, so kindly do the needful ASAP. 

Regards 
Shakeeb 

From: "IQBAL LSM" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 5 December, 2020 12:46:53 
Subject: Refund needs to be processed-6247932991-1822865 

Hi Team, 

Problem Statement: Missing Items 

Order Date : Nov 27, 2020 
Order ID: 6247932991 
Tracking ID: FP1128200006550 

Assistance Required: Refund needs to be processed. 
Issue Description: Customer has placed 24 items but he received 22 items. Please cancel partially and do the refund. 

Please look into this matter and do the needful. 
Regards, 
Mohd Iqbal