Subject: Late delivery // 6243560601 // Invalid tracking ID
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, M Ataullah <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 15 Dec 2020 03:46:57 -0700 (MST)

Hi Team, 
​ 
Problem Statement: Late delivery 

Order Date : 18-Nov-2020 
Order ID: 6243560601 
Tracking ID: 46381885911 

Assistance Required; Need to arrange delivery 
Issue Description: As per Hybris the Order has been placed on 18-Nov-2020, but physically it was not received at Aramex, and now the tracking ID is showing invalid, however it was escalated to the courier team and created child ticket but we did not get any revert from them. 
​ 
Please look into this matter and do the needful. 
Regards, 
Shakeeb