Subject: Transfer to Knet Account / 8215047923 and 8215083024
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Tue, 15 Dec 2020 03:33:14 -0700 (MST)

Hi Team, 

Customer placed 2 orders via Knet account and the value of the each order was KWD 1.35. However, both orders were cancelled from the warehouse due to out of stock and amount has refunded in the MyCredit but customer is asking to initiate the refund in his Knet account so we have raised Jira to removed the MyCredit and create a Hybris ticket for the Knet Transfer but still the amount has not refunded in Knet account. 

So we request you please do the needful and help us to close this case as soon as possible. 

​Order Date: Nov 18, 2020 
Order ID: 8215047923 and 8215083024 

Hybris ID: 03748010 and 03748012 

Ticket number - 1841179 

Total of the both order: KWD 2.7 (Each order - KWD 1.35) 

We are looking forward to your reply. 

Regards 
Rehan