Subject: RE: Missing item // 6248255438
From: Akshay Berry <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>
Cc: Olm Riyadh <[email-masked]>, Bm olmriyadh <[email-masked]>, M Ataullah <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, ArishLaila <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 15 Dec 2020 09:15:05 +0000

@Shakeeb Arsalan<mailto:[email-masked]> Please proceed with goodwill refund for the missing item.

Regards,
Akshay Berry
Email: [email-masked]<mailto:[email-masked]>
T: +971 4 5172125

From: Shakeeb Arsalan <[email-masked]>
Sent: Tuesday, December 15, 2020 1:12 PM
To: Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>
Cc: Olm Riyadh <[email-masked]>; Bm olmriyadh <[email-masked]>; M Ataullah <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; ArishLaila <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Missing item // 6248255438
Importance: High

External email sender, please take precaution.
Hi Team,

Requesting you to assist us in the below case on urgent basis.

Regards
Shakeeb

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Olm Riyadh" <[email-masked]<mailto:[email-masked]>>, "Bm olmriyadh" <[email-masked]<mailto:[email-masked]>>
Cc: "M Ataullah" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Arish Laila" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 8 December, 2020 08:24:31
Subject: Missing item // 6248255438

Hi Team,

With reference to order #6248255438
Tracking ID:FP1129200003805

As per customer he received incomplete order. Can you please confirm if you have delivered the all items or not.

Thank you for your help.

Regards,
Fauzan

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 5, 2020 9:15:08 PM
Subject: Missing item // 6248255438

Hi Team,

Problem Statement: Missing item,

Order Date : Nov 27, 2020

Order ID: 6248255438
Tracking ID; FP1129200003805
Assistance Required: Need to investigation with the relevant team,

Issue Description: The customer was placed order for 16 items and 16 items has been shipped from our end, but the customer received only 1,
kindly check how many boxes did you guys received from the WH and deliver to the customer.

Regards,
Ataullah

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