Subject: Refund issue
From: YASSER LSM <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 15 Dec 2020 01:03:01 -0700 (MST)

Hi Team, 

Subject: Refund issue. 

ORDER NO : 9620375898 
RMA No: 1000305803 , RMA TRACKING ID: 46045841785 
Ticket No: 1868087 

Issue Description: The customer is claiming that he returned two pieces, item (162669867 - - Quilted Sweatshirt with Round Neck and Long Sleeves). He received a refund of one Piece. Now he is asking for a refund of the other piece of the same item. Note that there is another RMA, No. 1000326215 of the same item, but as per the Aramex tracking No. 46046142085, the status is showing " NO ITEM AS PER CUSTOMER" 

Assistance Required: Kindly do the needful. 

Regards, 
Yasser.