Subject: Re: RE: Proof of Delivery // 8394433230 // 1463679
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 15 Dec 2020 07:58:42 +0000

Dear Reddy,     Thank you for contacting FarEye.     We have received your concern and will share the POD soon.     You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/ac33030119f246f380ce59ae6112515baacaee2c84a32bd0eb9090d79fe1c159 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.     Thanks and Regards,     Skand Singh Technical Engineer | FarEye       Call: +91 70-6595-6595  || www.getfareye.com    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.       
                           
                            On
                            Tue, 15 Dec at  1:02 PM
                            ,  Reddy Prasad <[email-masked]>  wrote:
                             
 Dear Fareye team  

 

 Please share POD for orders # 8349933230 

 

 We are not able to access the old data hence driver run sheet details are not available

 

 
 
 Regards 

  

 Reddy Prasad 

 

 

 
From: Apoorv Joshi <[email-masked]>  
Sent: Monday, December 14, 2020 5:01 PM 
To: Jessie Caparas <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Mohd Imran <[email-masked]>; Reddy Prasad <[email-masked]>; olm kuwait <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan
 <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Nitesh Singh <[email-masked]> 
Subject: Re: Proof of Delivery // 8394433230 // 1463679 

 

   

External email sender, please take precaution.

 

 
 Hi Team, 

 

   

 
 Please assist in getting an update on the below, case pending since Sep 2020. 

 

   

 
 Thank you for your help! 

 

   

 
 Regards, 

 
 
 Apoorv 

 

 

From:
"Jessie Caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Reddy Prasad" <[email-masked]> 
Cc: "olm kuwait" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>,
 "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Nitesh Singh" <[email-masked]> 
Sent: Friday, December 11, 2020 2:36:47 PM 
Subject: RE: Proof of Delivery // 8394433230 // 1463679

 

  

 
 
 @Reddy Prasad 

   

 Need your help. 

   

 
 
Thank you and Kind Regards,

 
 
Jessie Caparas

 
 
T: +97145172087

 

 

 
 
From: Seeta Seeta <[email-masked]>
 
Sent: Friday, December 11, 2020 8:04 AM 
To: Mohd Imran <[email-masked]> 
Cc: olm kuwait <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>;
 Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Nitesh Singh <[email-masked]>;
 Jessie Caparas <[email-masked]> 
Subject: Re: Proof of Delivery // 8394433230 // 1463679 
Importance: High

 

   

 
External email sender, please take precaution.

 

 
 
Hi Imran,

 

 

 

 
 
Still, we are waiting for the POD. Can you please ask the concerned team to do the needful as soon as possible. The case is pending since 3 month.

 

 

 

 
 
Awaiting for your response.

 

 

 

 

 

 

 

 

 
Thanks & Regards, 
Seeta Kunwar

 

 

 

 

 
 
From:
"Mohd Imran" <[email-masked]> 
To: "olm kuwait" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan"
 <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Nitesh Singh" <[email-masked]>,
 "Seeta Seeta" <[email-masked]>, "jessie caparas" <[email-masked]> 
Sent: Tuesday, 8 December, 2020 17:52:23 
Subject: RE: Proof of Delivery // 8394433230 // 1463679

 

 

 

 
 Hi 
@olm kuwait, 

   

 Please help us to get this closed. Provide POD for below order. 

   

 Order ID: 8394433230 

 Tracking ID: FP07301000169 

   

   

 
 
Regards,

 
 
Mohd. Imran

 
 
Customer Support WEB TEAM.

 
 
Landmark Tower, Dubai

 
 
+971-45172116

 

 

 
 
From: Seeta Seeta <[email-masked]>
 
Sent: Tuesday, December 8, 2020 2:03 PM 
To: Jessie Caparas <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>;
 Fauzan Ahmad, Musalman <[email-masked]>; Nitesh Singh <[email-masked]> 
Subject: Proof of Delivery // 8394433230 // 1463679 
Importance: High

 

   

 
External email sender, please take precaution.

 

 
 
Hi Jessie,

 

 

 

 
 
Need your assistance in the following case, as it is pending for a long time, and we are still waiting for POD.

 

 

 

 
 
Thanks & Regards, 
Seeta Kunwar

 

 

 

 

From:
"Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]> 
Sent: Monday, 30 November, 2020 11:57:18 
Subject: Re: Proof of Delivery // 8394433230 // 1463679

 

 

 

 
Hi Team, 
 
Any update on this case? 
 
Thanks, 
Nitesh

 

 

From:
"Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 21 October, 2020 17:54:34 
Subject: Proof of Delivery // 8394433230 // 1463679

 

 

 

 

Hi Team,

 

 

 

Problem Statement:  Proof of delivery

 

 

 

Order Date : Jul 28, 2020

 

 

 

Order ID: 8394433230

 

 
Tracking ID: FP07301000169

 

 
Assistance Required: Need proof of delivery

 

 

 

Issue Description: As per the status, it shows order is delivered, however customer is complaining that they haven't received the order. We have emailed the courier
 team to provide us the proof of delivery, however we haven't received any response.

 

 

 

Kindly look into this and do the needful.

 

 

 

Regards,

 

 
Nitesh

 

 

 

 

 

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www.landmarkgroup.com

 

 
 This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt
 from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message,
 or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither
 the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof.
www.landmarkgroup.com 

 

 
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the
 original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have
 received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any
 delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com