Subject: Re: Late Collection Case id - 1762086 Order ID: 8211514803 Tracking ID: RP1104200004141
From: Manish Kumar <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 15 Dec 2020 00:48:17 -0700 (MST)

Hi Team, 

Below collection is still pending. 

Regards, 
Manish 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "olm kuwait" <[email-masked]>, "Reddy Prasad" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Sent: Friday, December 11, 2020 5:28:46 PM 
Subject: RE: Late Collection Case id - 1762086 Order ID: 8211514803 Tracking ID: RP1104200004141 

[ mailto:[email-masked] | @olm kuwait ] [ mailto:[email-masked] | 
@Reddy Prasad ] 

For your help please. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Friday, December 11, 2020 3:40 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]> 
Subject: Late Collection Case id - 1762086 Order ID: 8211514803 Tracking ID: RP1104200004141 

External email sender, please take precaution. 

Hi Team, 

Kindly assist in arranging the collection for the below return as the custumer has update the contact number - +965 65152371 and +965 51763765 and we are not getting any response from the courier team. 

Problem Statement: What is the issue (Late Collection) Courier Team 

Case id - 1762086 

Order Date: 1/11/2020 

Order ID: 8211514803 

Tracking ID: RP1104200004141 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 4/11/2020 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Regards, 

Manish 
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