Subject: Re: Order not shipped - 9617165580
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Srishty Lsm <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 14 Dec 2020 23:43:05 -0700 (MST)

Hi Jessie 

Please update on the issue. 
the customer is chasing us. 

Regards 
Shakeeb 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Srishty Lsm" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, December 10, 2020 5:21:38 PM 
Subject: RE: Order not shipped - 9617165580 

Escalated this to tech INC0927275 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, December 10, 2020 8:58 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Srishty Lsm <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]> 
Subject: Order not shipped - 9617165580 

External email sender, please take precaution. 

Hi Team, 

Please assist in cancellation of the following item in the below mentioned order: 161841957 

As per warehouse they have not received this order in their system. Order is pending since Nov 24, 2020 and the partial cancellation is failing everytime. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Srishty Lsm" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, December 3, 2020 12:04:57 PM 
Subject: order not shipped 

Hi Team, 

Ticket No: 1779591 

Child Ticket No: 1791499 

Order no: 9617165580 

Order Created: Nov 24, 2020 

Order Delivery Mode: Store pickup 

Item id: 161841957 

Item name: Full Length Jeggings with Elasticated Waistband 

Issue: The order has not been shipped as the consigment is not created. Child ticket was created 3 days ago. Customer is raising query about his order. 

Please look into this and advice further. 

Regards, 

Srishty 

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