Subject: Re: Refund not processed - 7408872748
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 14 Dec 2020 23:09:16 -0700 (MST)

Hi Team, 

Please assist in closing the below case. No action taken on child ticket: 1863671. Aramex confirmed returning items under 45444449260. 

Please look into this and advise. Thank you for your help! 

Regards, 
Apoorv 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Tuesday, December 15, 2020 11:24:07 AM 
Subject: Refund not processed - 7408872748 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Oct 18, 2020 
Order ID: 7408872748 
Return Tracking ID: 45444449260 
RMA: 1000261843 
Assistance Required: Process refund asap. 

Issue Description: The returned items were collected and returned back to WH on Nov 10, as per the confirmation from the Aramex team. The refund is pending since then. Kindly assist with the refund on priority. 

Regards, 
Nikhil