Subject: Part Cancellation of C&C order - 9618157852
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Mon, 14 Dec 2020 23:09:01 -0700 (MST)

Hi Team, 

Problem Statement: Cancellation of an item 
Order Date : Nov 27, 2020 
Order ID: 9618157852 
Return Tracking ID: 961815785210880001 
Store ID: Babyshop21015 
Assistance Required: Need urgent cancellation 

Issue Description: The customer wants to cancel the item id 162776796 - - Juniors Hooded Sweatshirt and Joggers Set, as he don't wish to collect this item. He has collected part order on Nov 27. 

Escalated twice to the store team to mark this item as 'Not Picked' and process the RTS, but there is no response from them. 

Kindly asssit with the cancellation. 

Regards, 
Nikhil.