Subject: Re: Item Cancellation Request / 9616032062
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rehan Khan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 14 Dec 2020 22:58:12 -0700 (MST)

Hi Team, 

Thanks for your help! 

Kindly assist us if there is any update for the below case. 

Regards 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Rehan Khan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, 11 December, 2020 16:45:58 
Subject: RE: Item Cancellation Request / 9616032062 

[ mailto:[email-masked] | @Apoorv Joshi ] 

Raised to tech INC0927858 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Apoorv Joshi <[email-masked]> 
Sent: Friday, December 11, 2020 9:51 AM 
To: Jessie Caparas <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Rehan Khan <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: Item Cancellation Request / 9616032062 

External email sender, please take precaution. 

Hi Jessie, 

Kindly assist us to cancel the below item as the customer is chasing us for his refund. 

1. 161696911 - - Full Length Chinos with Pocket Detail and Belt Loops 

Thank you for your help. 

Regards 

Apoorv 

From: "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Rehan Khan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 3 December, 2020 23:06:31 
Subject: RE: Item Cancellation Request / 9616032062 

[ mailto:[email-masked] | @Seeta Seeta ] 

Still getting this checked. 

Thank you and Kind Regards, 

Jessie Caparas 

T: +97145172087 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, December 3, 2020 9:17 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Rehan Khan < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Item Cancellation Request / 9616032062 

External email sender, please take precaution. 

Hi Team, 

Please check and assist us for the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Rehan Khan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 22 November, 2020 21:20:47 
Subject: Item Cancellation Request / 9616032062 

Hi Team, 

The customer has placed his order on Nov 20, 2020 but 1 item has not shipped and we have also tried to partially cancelled the item but the status shows failed. 

So we request you please do the needful and help us to cancel his item as soon as possible so the refund can be initiate. 

Order Date: Nov 20, 2020 

Order ID: 9616032062 

Tracking ID: FP112120001466 

Partially Cancelled Items Details: 

1. 161696911 - - Full Length Chinos with Pocket Detail and Belt Loops 

Ticket number - 1734243 

We are looking forward to your reply. 

Regards 

Rehan 

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