Subject: Re: Late Collection
From: "Osam Thabit. Qaid" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 14 Dec 2020 18:04:02 -0700 (MST)

Hi Team, 

We have created a new return request on 12/15/20 as the old tracking id was invalid, kindly check the case. 

Regards, 
Osam 

From: "Osam Thabit. Qaid" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 8 December, 2020 05:27:58 
Subject: Late Collection 

Hi Team, 

Problem Statement: (Late Collection) 

Ticket id: 1658974 
Order Date : Oct 24, 2020 
Order ID: 6235652848 
Tracking ID: 46384848145 

With reference to order number 6235652848, customer raised a return request on 10/28/20 but the tracking id was invalid so we created a new return request on 11/28/20, this case has been escalated to courier team but till now there is no response from their side, kindly check this case and do the needful. 

Regards, 
Osam