Subject: Re: Refund Complain
From: "Osam Thabit. Qaid" <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 14 Dec 2020 14:27:39 -0700 (MST)

Hi Team, 

any updates for this case. 

Regards, 
Osam 

From: "Osam Thabit. Qaid" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 10 December, 2020 02:48:57 
Subject: Refund Complain 

Hi Team, 

Ticket id:1761878 
RMA: 1000126596 

With reference to order number 6237368813, customer is claiming that she did not receive the refund for her returned item. But as per hybris the refund has been processed on 11/9/20, kindly check this issue and do the needful. 

Please find the attached screenshots of customer bank account. 

Regards, 
Osam