Subject: Re: Late Collection / 6236781328
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rehan Khan <[email-masked]>
Date: Mon, 14 Dec 2020 09:09:39 -0700 (MST)

Hi Team, 

Please assist in arranging the below collection. The agent already escalated to LMG but no response. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 5 December, 2020 21:10:52 
Subject: Late Collection / 6236781328 

Hi Team, 

​The return request was created on 11/16/20 and till now the item has not collected from the customer so we have escalated to the courier team but we have not received any response from their side. 
So we request you please do the needful and help us to close this case as soon as possible. 

​Order Date: Oct 28, 2020 
Order ID: 6236781328 
Tracking ID: RP1117200001966 

Ticket number - 1693627 

We are looking forward to your reply. 

Regards 
Rehan